Last Updated: April 28, 2026
Restore Max Chemicals, also referred to as “RestoreMax Chemicals,” “Restore Max,” “we,” “us,” or “our,” respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit restoremaxchemicals.com, submit a form, request a quote, contact us, purchase products, or otherwise communicate with us.
By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information directly from you, automatically through the website, and from third-party service providers that help us operate our business.
Information You Provide to Us
We may collect information you submit through quote forms, contact forms, product inquiry forms, checkout pages, email, phone calls, or other communications, including:
- Name
- Company name
- Job title or role
- Email address
- Phone number
- City, state, and shipping location
- Billing and shipping information
- Order details
- Product inquiry details
- Anticipated monthly usage
- Preferred container size, such as 5-gallon pails, 55-gallon drums, or 275-gallon totes
- Equipment type, industry, application, or cleaning problem
- Messages, questions, comments, or support requests
- Photos, documents, or other information you voluntarily provide
Order and Payment Information
If you purchase products through our website, we may collect information necessary to process your order, including billing details, shipping details, order history, transaction records, and payment confirmation information.
Payment card information is processed by our payment processors. We do not intentionally store full credit card numbers on our own systems unless otherwise disclosed.
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Links clicked
- Referring website
- Date and time of visit
- Cookie and similar tracking data
- General location information based on IP address
This information helps us operate the website, improve performance, understand visitor behavior, prevent fraud, and protect the security of our website.
2. How We Use Personal Information
We may use personal information for the following purposes:
- To respond to quote requests
- To provide bulk pricing
- To process and fulfill orders
- To arrange shipping, freight, pickup, or delivery
- To communicate about products, orders, returns, refunds, damaged shipments, or support requests
- To provide product guidance or technical support
- To recommend products based on your stated application or industry
- To improve our website, products, services, and customer experience
- To maintain business, accounting, tax, and transaction records
- To detect, investigate, or prevent fraud, unauthorized activity, or misuse of our website
- To comply with legal, regulatory, safety, tax, shipping, or recordkeeping obligations
- To enforce our policies, terms, and agreements
- To send marketing or promotional communications, where permitted by law
- To respond to customer reviews, comments, or inquiries
We may also use non-identifying or aggregated information for business analytics, product planning, marketing, and operational improvement.
3. Business and Commercial Use
Restore Max Chemicals primarily serves contractors, fleet operators, rental companies, agricultural operations, wash facilities, maintenance teams, and other commercial or professional users.
When you submit company, jobsite, equipment, or usage information, we use that information to understand your application, provide accurate pricing, recommend appropriate products, determine supply needs, and support commercial orders.
4. Cookies and Tracking Technologies
Our website may use cookies, pixels, tags, analytics tools, and similar technologies to operate the site and understand how visitors use it.
Cookies may help us:
- Keep items in your cart
- Remember website preferences
- Analyze website traffic
- Improve website performance
- Understand which pages or products visitors view
- Support advertising or remarketing, if used
- Protect against fraud or security issues
You can control cookies through your browser settings. Blocking cookies may affect website functionality, including cart, checkout, forms, or account features.
5. Analytics and Advertising Tools
We may use third-party tools to help us understand website traffic, measure marketing effectiveness, or advertise our products. These tools may collect information such as IP address, device information, pages viewed, clicks, and interactions with our website.
These third parties may use cookies or similar technologies to collect information about your activity over time and across different websites.
We do not sell your personal information for money. However, some privacy laws may define certain advertising, analytics, or remarketing activities as “sharing,” “targeted advertising,” or similar terms. If applicable law gives you the right to opt out of those activities, you may contact us using the information in the “Contact Us” section below.
6. How We Disclose Personal Information
We may disclose personal information to third parties when necessary to operate our business, fulfill orders, provide services, or comply with legal obligations.
We may disclose information to:
- Payment processors
- Shipping carriers
- Freight companies
- Warehousing or fulfillment providers
- Website hosting providers
- Ecommerce platform providers
- Form, email, and customer communication tools
- Analytics providers
- Advertising or marketing service providers
- IT, cybersecurity, and fraud-prevention providers
- Accountants, attorneys, insurers, and business advisors
- Government agencies, regulators, courts, or law enforcement when required by law
- Successors or buyers in connection with a merger, sale, restructuring, financing, or transfer of business assets
We may also disclose information when necessary to protect our rights, protect our customers, investigate fraud, enforce our policies, or respond to legal requests.
7. Information We Do Not Want You to Submit
Please do not submit sensitive personal information through our website forms unless specifically requested.
Do not submit:
- Social Security numbers
- Driver’s license numbers
- Bank account numbers
- Full credit card numbers outside of checkout
- Medical information
- Passwords
- Confidential employee information
- Trade secrets or proprietary formulas
- Any information you do not want transmitted through website forms or email
If you need to discuss sensitive shipping, safety, chemical, or business information, contact us directly before sending it.
8. Text Messages, Phone Calls, and Email Communications
If you provide your phone number or email address, we may use it to respond to your inquiry, provide quotes, discuss products, process orders, arrange shipping, or provide customer support.
We do not use your phone number for marketing text messages unless you provide any consent required by law. Message and data rates may apply if text communication is used.
You may unsubscribe from promotional emails by using the unsubscribe link in the email, if available, or by contacting us directly. Even if you opt out of promotional messages, we may still send non-promotional communications related to quotes, orders, transactions, shipping, returns, safety issues, or customer service.
9. Reviews, Comments, and User-Submitted Content
If you submit a review, testimonial, comment, photo, video, or other content to us, we may use that content for customer service, product improvement, marketing, website display, social media, or other business purposes, subject to applicable law and any separate permissions or agreements.
Please do not submit content that includes another person’s personal information, another company’s confidential information, or images/logos you do not have permission to share.
10. Third-Party Links
Our website may link to third-party websites or platforms, including social media pages, map services, payment processors, shipping providers, or other external services.
We are not responsible for the privacy practices, content, or security of third-party websites. When you visit a third-party site, your information is governed by that third party’s privacy policy.
11. Data Retention
We keep personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Responding to inquiries
- Providing quotes
- Processing orders
- Maintaining customer records
- Handling returns, refunds, or damaged shipment claims
- Providing product support
- Complying with tax, accounting, legal, regulatory, shipping, or safety obligations
- Resolving disputes
- Enforcing our policies and agreements
- Protecting our business from fraud or misuse
When information is no longer needed, we may delete, de-identify, or retain it as permitted by law.
12. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, email system, payment system, or method of transmission is completely secure.
You should avoid sending sensitive or confidential information through unsecured channels. If you believe information you provided to us has been compromised, contact us immediately.
13. Children’s Privacy
Our website and products are intended for adults, commercial users, professional users, and individual equipment owners. They are not intended for children. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.
14. Your Privacy Choices
Depending on where you live and the laws that apply, you may have certain privacy rights regarding your personal information.
These rights may include the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate personal information
- Request deletion of personal information
- Request a copy of personal information
- Opt out of certain marketing communications
- Opt out of certain sales, sharing, targeted advertising, or profiling activities, if applicable
- Limit certain uses of sensitive personal information, if applicable
- Appeal a decision regarding your privacy request, if applicable
These rights are not absolute and may be subject to exceptions. For example, we may retain information needed to complete transactions, comply with legal obligations, maintain business records, prevent fraud, resolve disputes, or enforce agreements.
To submit a privacy request, contact us using the information in the “Contact Us” section below. We may need to verify your identity before processing your request.
We will not discriminate against you for exercising privacy rights provided by applicable law.
15. California Privacy Notice
If you are a California resident, California law may provide additional rights regarding your personal information.
California residents may have the right to know what personal information is collected, used, disclosed, sold, or shared; the right to request deletion; the right to request correction; the right to opt out of sale or sharing; the right to limit use of sensitive personal information in certain circumstances; and the right not to be discriminated against for exercising privacy rights.
We do not sell personal information for money. If our use of advertising, analytics, pixels, or similar technologies is considered a “sale” or “sharing” under applicable California law, you may contact us to request an opt-out.
Categories of Personal Information We May Collect
In the past 12 months, we may have collected the following categories of personal information:
- Identifiers, such as name, company name, email address, phone number, billing address, shipping address, and IP address
- Commercial information, such as products purchased, products considered, quote requests, order history, and customer support history
- Internet or network activity, such as website usage, pages viewed, and interactions with our site
- Geolocation information, such as general location inferred from IP address or shipping location you provide
- Professional or employment-related information, such as company name, job title, role, industry, or business contact information
- Inferences based on product interest, industry, inquiry type, or website activity
- Sensitive personal information only if voluntarily provided or required for limited business purposes, such as payment processing through a payment provider
Sources of Personal Information
We may collect personal information from:
- You directly
- Website forms
- Checkout and order activity
- Email, phone, and customer communications
- Website cookies and analytics tools
- Payment processors
- Shipping and freight providers
- Business service providers
Purposes for Collection
We collect and use personal information for the purposes described in this Privacy Policy, including quoting, order processing, customer service, shipping, product support, marketing, analytics, fraud prevention, legal compliance, and business operations.
Categories of Third Parties to Whom We May Disclose Information
We may disclose personal information to the categories of third parties described in Section 6 of this Privacy Policy.
16. Do Not Track and Global Privacy Control
Some browsers offer “Do Not Track” signals. Our website does not currently respond to all browser “Do Not Track” signals.
Some browsers or extensions may offer Global Privacy Control or similar opt-out preference signals. If applicable law requires us to recognize such signals and our website tools are configured to detect them, we will honor legally required opt-out preference signals as required by law.
You may also contact us directly to request an opt-out of certain advertising, analytics, or marketing uses of your information.
17. International Visitors
Restore Max Chemicals is based in the United States. If you access our website from outside the United States, your information may be transferred to, stored in, or processed in the United States.
By using our website or submitting information to us, you understand that your information may be processed in the United States, where privacy laws may differ from those in your location.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, legal requirements, or privacy practices.
When we update the policy, we will revise the “Last Updated” date at the top of this page. Your continued use of the website after an updated Privacy Policy is posted means you accept the updated policy.
19. Contact Us
For questions about this Privacy Policy, your personal information, or your privacy choices, contact us at:
Restore Max Chemicals
Broken Arrow, Oklahoma 74014
Phone: (539) 369-7741
Email: restoremaxchemicals@gmail.com